An audit found major attic bypasses, a leaky return plenum, and thin wall insulation. The homeowners invested roughly $3,800 in air sealing, attic insulation, and duct sealing, then added a smart thermostat. Bills fell 28% the first year, with comfort finally reaching the back bedrooms. Simple payback landed near six years, while NPV stayed positive even with conservative energy price assumptions, validating the strategy to reduce loads before considering equipment changes.
With a central plant beyond resident control, the focus shifted to infiltration, thermostat scheduling, and window air sealing. Low-cost measures—weatherstripping, outlet gaskets, and a properly programmed smart thermostat—reduced annual energy use by about 18%. Comfort improved without major construction. Although incentives were limited, out-of-pocket costs were modest, making payback under two years. The lesson: even in multifamily settings, occupant-level control and targeted sealing can yield surprisingly strong, dependable returns.